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Rating: 3.8 | Downloads: 100,000+ |
Category: Auto & Vehicles | Offer by: Carparts.com |
CarParts.com is a mobile application designed to be your go-to source for finding, comparing, and purchasing automotive replacement parts. It provides a user-friendly interface to browse through a vast inventory of genuine and aftermarket parts for a wide range of vehicles, catering primarily to car owners and mechanics seeking convenient access to replacement components.
The key value of CarParts.com lies in its extensive database and intuitive search tools, allowing users to quickly find compatible parts for their specific car make, model, and year. This saves significant time compared to traditional methods and empowers users to make informed purchasing decisions directly from their mobile device.
App Features
- Genuine Parts Finder: This feature leverages detailed vehicle information to accurately recommend original equipment manufacturer (OEM) parts. It saves you money and provides parts known for reliability and proper fitment, often backed by the manufacturer’s warranty.
- Price Comparison & Deal Alerts: Instantly compare prices from multiple sellers within the CarParts.com marketplace. Incorporating historical price data and user ratings, this helps you find the best deals and spot price drops on essential items like brakes or tires.
- Technical Support Chat: Access real-time assistance from automotive experts directly through the app chat. This feature tackles complex questions or compatibility issues, offering peace of mind and expert guidance when selecting parts for tricky jobs or unfamiliar vehicles.
- My Vehicle Profile: Easily store and manage your car’s details, including make, model, year, and VIN (Vehicle Identification Number), to ensure quick and accurate part recommendations. It streamlines the search process significantly, especially if you frequently shop for parts for multiple vehicles.
- Purchase History & Recommendations: Track what you’ve bought before and receive suggestions for related or wear-and-tear parts specific to your car’s age and mileage, based on your purchase history. This personal touch proactively reminds you of necessary maintenance, helping you stay on top of your vehicle’s upkeep.
- Mobile Order Tracking: Once you place an order, follow its progress from processing to delivery straight from the app dashboard. This feature provides real-time updates, estimated delivery windows, and allows you to track your package with ease, eliminating the need for constant email or website checks.
Pros & Cons
Pros:
- User-Friendly Interface
- Vast Selection of Parts
- Real-Time Chat Support
- Order Tracking Visibility
Cons:
- Occasional Sourcing Limitations
- Potential Delivery Time Delays
- Complex Returns Process Sometimes
- Mobile Ads Can Be Annoying
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Frequently Asked Questions
Q: How accurate is the car parts compatibility on CarParts.com?
A: Our CarParts.com app uses a comprehensive database that cross-references your vehicle’s details (make, model, year – often via VIN scan) to suggest compatible parts. While we strive for accuracy, it is always recommended to double-check the specific part’s compatibility, especially for non-stock modifications or rare vehicles, before finalizing your purchase.
Q: Can I track my order once it’s shipped from CarParts.com?
A: Absolutely, the CarParts.com app provides a detailed order tracking feature. After your purchase, you’ll see a clear status (e.g., Processing, Shipped, Out for Delivery) along with a tracking number and estimated delivery date from your carrier. You can update your preferences for notification types directly in the tracking section.
Q: What if the part I bought from CarParts.com doesn’t fit?
A: CarParts.com offers a hassle-free return policy for most parts. If you encounter a compatibility issue or receive the wrong item, please contact our customer service team via the app’s chat shortly after delivery. They will guide you through the returns process, ensuring you get a resolution promptly.
Q: Does CarParts.com offer parts for older or classic cars?
A: Yes, CarParts.com has a dedicated section and extensive inventory for older and classic vehicles. We carry both genuine and reproduction parts for makes and models from the early 20th century up to modern vehicles. You can use our advanced search filters by entering the specific make and model of your classic car to find suitable replacements.
Q: Can I use my existing account details (e-mail, password, loyalty points) to log in on the CarParts.com app?
A: Definitely! You can easily access your CarParts.com account through the app by using the email address and password associated with your website account. All your saved vehicles, wishlists, order history, and loyalty program points are synced across the app and our website for a seamless shopping experience.
Screenshots
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